Water bills are generated the last week of the month and are always due on the 20th of the month. You can pay your bill online any time after your bill is generated.
How We Bill Water
|Standard (5,000 gallons)||5,000 to 30,000 gallons used||Over 30,000 gallons used|
|$22||$22 + $3.25 per 1,000 gallons over 5,000||$22 + $3.75 per 1,000 gallons over 5,000|
The minimum bill per month for a standard 1.00 inch water meter is $22.00, which covers up to 5,000 gallons of use. There is an excess water charge of $3.25 per 1,000 gallons (in addition to the $22.00) if 5,001-30,000 gallons are used monthly. This charge increases to $3.75 per 1,000 gallons if over 30,000 gallons are used monthly.
Additional fees are included for larger-sized meters.
A rate list is located on the backside of your utility bill, and is available by calling 801-483-6074. Water meters are read monthly.
If water service has been terminated at a property for non-payment, payment of the full account balance and a reconnect fee ($25 by 3 pm the following day, $65 otherwise) is required to restore water service.
Water may be disconnected any time after the 20th of each month, assuming payment has not been received.
Some of our residents are fortunate to have old artesian wells in their yards. We are often asked about these. The City has no jurisdiction regarding them. We advise you to talk to your neighbors and see what they have done or try calling State Water Rights for more information: 801-538-7240.
If you need water services turned off at the water meter for repairs, call the Water Department at 801-483-6045.
If you need assistance after 5 pm nightly, or during holidays/weekends, contact Community Dispatch at 801-840-4000. They will contact the after-hours water department personnel.
There is no reconnect fee for emergency water repairs. If you want to disconnect for any other reason, contact the billing office during business hours.
City ordinance prohibits anyone other than City employees from operating or tampering with the water meter. This includes plumbing professionals.
Jordan Valley Water Conservancy District teaches free classes on water conservation and landscaping wisely.